Clik here to view.
This is What We Lose
The new film Spotlight tells the story of an investigation by a team of reporters at the Boston Globe newspaper in the early 2000s. The reporters documented extensive child abuse by priests and...
View ArticleClik here to view.
Employee Engagement Surveys (and doing them well)
2015 was a really bad year for the Canadian Broadcasting Corporation (CBC). At the start of the year, business correspondent Amanda Lang was accused of being in a conflict of interest for her reporting...
View ArticleClik here to view.
Feedback at Work
Giving feedback – to employees, peers, or even bosses – is a tricky but essential process in almost every organization. It’s important to let people know how they’re doing in their work, but it’s often...
View ArticleClik here to view.
“Follow Your Heart”: An Interview with Jim Pons
The start of a new year, along with all the “New Year, New You” encouragement, usually leads people into thinking about making changes. One kind of change that’s often considered is a new job or a new...
View ArticleClik here to view.
Book Publishing and False Economies
The North American book publishing industry has been disrupted in the last couple of years. Publishers’ revenues are dropping for a number of reasons: different publishing formats, the increased ease...
View ArticleClik here to view.
20 Years of ‘Heavy’: An Interview with Eric Matthews
In 1995, there was an “adult alternative” radio station in Bellingham, Washington – just south of the Canadian border – that played pretty much everything and anything. One day when I was listening to...
View ArticleClik here to view.
Conferences and Codes of Conduct
Nearly every organization has a code of conduct for its employees. These codes are usually explicit rules about what the organization’s members are and aren’t allowed to do, including the penalties –...
View ArticleClik here to view.
The Olympics, Part II: Inspiring Or Discouraging?
There was a lot of complaining – justifiable complaining – about the media coverage of the recent Rio Olympics. The coverage was sexist; a television commentator attributed the success of swimming gold...
View ArticleClik here to view.
Pumpkins and Pomposity
Margaret Wente, a columnist for the Globe and Mail newspaper, isn’t known for having insightful or original perspectives on issues. Earlier this year, it was discovered that some of her columns were...
View ArticleSame Question, Different Answers: How It Happens
How can two studies researching the same question come up with two different answers? That was the dilemma that several media outlets recently had to confront, with the release of the results of two...
View Article‘Fed Up’ and Emotional Labour
The genesis of Gemma Hartley’s new book Fed Up: Emotional Labor, Women, and the Way Forward was an essay she wrote for Harper’s Bazaar, titled “Women Aren’t Nags – We’re Just Fed Up”. The essay...
View Article